| Size |
Remarks |
| Centralized and Integrated
Solution |
Ajeevi Complaint Management System
|
| Technology Used |
COTS (Commercial Off the Shelf) Technology
|
| Access Features |
RBAC Model (Role-based access and control)
|
| Architecture |
N-tier scalable architecture, modular design, robust software |
| Framework |
.NET Core Framework, ASP.Net MVC |
| Database
|
SQL Server 2016 and above, Mongo DB, Posgre SQL, Unified
database for all SWM data |
| Operating System |
Windows / Open Source Linux
|
| Front end |
Java Script, Jquery, React JS, Angular, HTML, Bootstrap, Razor Pages
|
| IOT Hub Integration |
Kafka, Rabbit MQ, Socket Programming, Web APIs
|
| Application Availability |
High availability and DR replicability
|
| Single-Sign On facility |
Available
|
| Audit Trail
|
Ability for logging, audit, and tracking of any changes carried out on
the database
|
| Interoperability Standards
|
Can be integrated with any other application through web APIs
(Push or Pull)
|
| Security Features
|
1. Security design with well-designed identity management system,
security of physical and digital assets, data and network security,
backup and recovery and disaster recovery system.
|
| External Communication
|
Through SMS Gateway and SMTP Integration
|
| Web Enabled Solution
|
Yes
|
| Services for GIS Integration
|
Google Maps, ESRI Map, Any other available open map
|
| GIS Features
|
Geo mapping, Geotagging, POI, Geofencing through Geo JSON and
drawing tool
|
| Deployment Features
|
SaaS Model, On-Premise Model, BOOT Model
|
| Cloud Deployment
|
Amazon AWS, Microsoft Azure
|
| SInformation Security
|
ISO 27001 certified System
|
| Operations
|
ISO 9001 Certified
|
| General Features.
|
Ajeevi CMS Platform is Easy to Access, Easy to register & User
Friendly.
User can easily enter the Location & Purpose of complaint (Broken
bin, Over floating of garbage bin, Absenteeism of sweepers etc.).
The user can track the status of registered Complaint.
User can share their feedback on CMS platform.
|
